Privacy Policy

Effective Date: January 2026
Company Name: LTC Active Wear
Country of Operation: South Africa

1️⃣ Introduction

LTC Active Wear respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), South Africa.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

2️⃣ Information We Collect

We may collect the following personal information:

Full name

Email address

Phone number

Delivery address

Billing details

Payment information (processed securely via third-party providers)

Order history

IP address and browsing data

We only collect information necessary to provide our services.

3️⃣ How We Use Your Information

Your information is used to:

Process and fulfill your orders

Communicate order updates

Provide customer support

Improve our website and services

Send promotional messages (only if you opt-in)

Prevent fraud and ensure security

We do not sell or trade your personal information.

4️⃣ Sharing of Information

We may share your information with trusted third parties only when necessary, including:

Payment gateways

Courier services

IT and website service providers

Legal authorities (if required by law)

All third parties are required to handle your information securely and lawfully.

5️⃣ Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal information from:

Unauthorized access

Loss

Misuse

Alteration

Payment details are processed through secure third-party platforms and are not stored directly by LTC Active Wear.

6️⃣ Your Rights Under POPIA

Under South African law, you have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your personal information (where applicable)

Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

7️⃣ Cookies & Website Tracking

Our website may use cookies to:

Improve user experience

Analyze website traffic

Remember preferences

You may disable cookies in your browser settings, although some features of the website may not function properly.

8️⃣ Marketing Communications

You will only receive marketing messages from us if:

You opt-in to receive them, or

You have previously made a purchase and have not opted out.

You may unsubscribe at any time by:

Clicking the unsubscribe link in emails

Contacting us directly

9️⃣ Retention of Information

We retain personal information only as long as necessary to:

Fulfill orders

Comply with legal obligations

Resolve disputes

After this period, information is securely deleted or anonymized.

🔟 Updates to This Policy

LTC Active Wear reserves the right to update this Privacy Policy at any time.

Changes will be posted on this page with a revised effective date.

📩 Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: [email protected]
WhatsApp: +27 71 755 7357

Click here to contact us on WhatsApp