❓ FREQUENTLY ASKED QUESTIONS (FAQ)

1️⃣ Where is LTC Active Wear based?

We are proudly based in South Africa, and we ship nationwide.

2️⃣ How long does delivery take?

Orders are processed within 1–3 business days.

Estimated delivery times:

Main Cities: 2–4 business days

Outlying Areas: 3–6 business days

You will receive a tracking number once your order has been dispatched.

3️⃣ Do you offer free shipping?

Free shipping may be available on selected promotions or orders above a certain amount. Shipping costs are calculated at checkout.

4️⃣ How do I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp.
Use that tracking link to follow your delivery progress.

5️⃣ What if I ordered the wrong size?

We allow exchanges within 7 days of receiving your order.

Items must:

Be unworn

Have tags attached

Be in original packaging

6️⃣ Are your sets true to size?

Yes, our sets are designed to fit true to size.

7️⃣ Do you offer refunds?

Refunds are processed for approved returns that meet our return policy conditions. Shipping fees are non-refundable unless the error was on our side.

8️⃣ What payment methods do you accept?

We accept secure online payments through our trusted payment gateway at checkout.

9️⃣ Do you restock sold-out items?

Popular items may be restocked. Follow us on social media or subscribe to updates to be the first to know when restocks happen.

🔟 How do I contact LTC Active Wear?

📧 Email: [email protected]
📱 WhatsApp: +27 71 755 7357

We aim to respond within 24 hours on business days.

💪 Why Choose LTC Active Wear?

Premium quality activewear

Designed for performance & lifestyle

Proudly serving South Africa

Fast nationwide delivery